Will I lose my account balance if I self-exclude?

No. Activating self-exclusion keeps your account balance fully protected. Once the exclusion period ends or you reactivate your account, you can withdraw your funds as normal.

How long do I have to wait to increase my deposit limit?

Lowering your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour "cooling-off" period. This is designed to prevent impulsive over-betting.

Will I miss out on bonuses or promotions while on a break?

During a break, you will not be able to claim any bonus offers. Once your break period ends and your account is reactivated, eligible offers will be available to you as normal. Your wellbeing matters more to us than any bonus.

What should I do if a family member seems addicted to pk93?

You can reach us directly at support@pk93.net to share any concerns. Our team will review the matter professionally. However, due to personal data privacy, we are unable to intervene directly in another person's account — so please encourage the family member in question to seek help themselves.

Does pk93 offer support for gambling addiction?

pk93 does not provide direct treatment services, but we can connect you with professional organisations that do. Our support team will guide you in the right direction and provide information on the resources available to you.

What happens if someone under 18 creates an account?

Age verification is mandatory when registering at pk93. If a minor creates an account and this is identified during the verification process, the account will be closed immediately and all transactions will be cancelled.

pk93 | Responsible Gaming — Play Safe and Stay in Control

Our Commitment

pk93's 6 Core Principles of Responsible Gaming

Pk93 is fully committed to ensuring the wellbeing and safety of every player.

🔞

Age Controls

Only players aged 18 and above are permitted to play on pk93. Age verification is mandatory at registration, and any underage account is suspended immediately.

💰

Budget Limit Setting

You can set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and increasing them requires a 24-hour waiting period.

⏸️

Benefits of Taking a Break

Taking a break is healthy. On pk93, you can temporarily suspend your account at any time for anywhere between 24 hours and 6 weeks.

🚫

Self-Exclusion System

If you feel your gaming is getting out of control, use pk93's Self-Exclusion feature. You can deactivate your account completely for anywhere between 6 months and 5 years.

📊

Transaction Monitoring

You can view your full betting and transaction history at any time. Stay aware of your spending and adjust your limits whenever needed.

🤝

Professional Support

For gambling addiction concerns, pk93 can directly connect you with professional counselling services. You are not alone — we are here for you.

📖 What Is Responsible Gaming?

Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a way to solve problems. The core principle of responsible gaming at pk93 is simple: only bet what you can afford to lose.

Many people in Bangladesh enjoy online betting as a form of entertainment. But over time, it can become a habit that leads to financial, family, or mental health problems. That's why pk93 is committed to helping you play responsibly.

The Essentials of Responsible Gaming:

Think of gaming as entertainment, not a way to earn money.
Only bet with money you can afford to lose without it affecting your daily life.
Don't go beyond your set time or budget.
Don't chase your losses by placing more bets.
Avoid gaming when you're drinking or under stress.
Make spending time with family and friends your top priority.

⚠️ Remember: Betting on pk93 is entirely your own decision. There are no guaranteed wins — every bet carries the risk of losing money.

🔍 Signs of Problem Gaming

Problem gaming and gambling addiction develop gradually. Many people don't notice when casual entertainment has turned into a problem. If you recognize any of the signs below, please seek help right away.

Psychological Signs:

Feeling restless or irritable when not gaming.
Feeling intense anger or frustration after a loss.
Lying or keeping secrets about your gaming activity.
Withdrawing from family and friends.

Financial Signs:

Betting with money meant for household expenses or debt repayment.
Placing more bets to chase money you've already lost.
Borrowing money from family or spending secretly.
Facing unexpected financial difficulties.

Behavioral Signs:

Gaming at the expense of work, studies, or family responsibilities.
Cutting back on sleep or meals to spend more time gaming.
Repeatedly trying to stop but being unable to.

🆘 If 3 or more of the signs above apply to you, contact pk93 support immediately or activate the self-exclusion feature.

🛠️ How to Use pk93's Safety Tools

Pk93 provides a range of easy-to-use tools to help keep you protected. They're simple to set up and can be activated at any time.

Log in to your account

Open the "Responsible Gaming" tab

Find the "Responsible Gaming" option within Settings and click on it.

Set your preferred limits or take a break

Choose what works for you — deposit limits, session time limits, a break, or self-exclusion.

Confirm & Save

Once saved, your settings will take effect immediately. A confirmation SMS or email will be sent to you.

Get Support

For any issues, email us at support@pk93.net. Our team is available 24/7 to help.

👨‍👩‍👧 Minor Protection

Pk93 is strictly an 18+ platform. We are firmly committed to keeping minors away from gaming. If you have children or teenagers at home, please take the following steps:

Use a password or PIN lock on your device.
Keep the pk93 app or website logged out when not in use.
Install parental control software on your devices.
Have open conversations with your children about the risks of online gaming.
If a child has accessed your account, contact support immediately.

Pk93 enforces strict age verification during registration. Any underage account detected is suspended immediately and all associated data is securely deleted.

💳 Financial Responsibility

Maintaining financial discipline is the most important part of online betting. Before you play on pk93, set a clear budget for yourself and stick to it.

Healthy Financial Habits:

Set aside a fixed monthly budget for gaming — treat it as an entertainment expense.
Set deposit limits to prevent impulsive overspending.
Never bet with borrowed money or by dipping into your savings.
Withdraw your winnings rather than reinvesting them.
Review your transaction history regularly.

💡 Tip: It's generally advisable to keep your gaming budget under 5% of your monthly income. This is a general guideline — everyone's situation is different.

🧠 Check Yourself

Read the questions below and answer them honestly. If most of your answers are "Yes," it's important to seek help.

Want to stop betting but can't?

Do you chase losses with bigger bets?

Do you argue with family over your gaming?

Do you game instead of going to work or studying?

Do you hide your gaming from family or friends?

Result: If 3 or more of your answers are "Yes," please contact pk93 support or activate self-exclusion.

🛡️ Safety Tools

Deposit Limit

Set daily, weekly, or monthly deposit limits.

Session Time Limit

Set a maximum time limit for each gaming session.

Take a Break

Temporarily suspend your account for anywhere between 1 day and 6 weeks.

Self-Exclusion

Permanently deactivate your account for a period of 6 months to 5 years.

📞 Get Support

You're not alone. If something feels wrong, reach out to us today.

Support@pk93.net

Support

24/7 Live Chat

Response Time

Up to 24 hours

Pk93 Responsible Gaming — Build Safe & Healthy Gaming Habits