Pk93 Privacy Policy — How We Keep Your Information Safe

Pk93 (pk93.net) takes your privacy seriously. This Privacy Policy ("Policy") describes how pk93 collects, stores, uses, and protects your personal information.

By using pk93's website, mobile app, or any of our services, you are deemed to have accepted the terms of this privacy policy. Please read it carefully.

This Policy applies to all users in Bangladesh and is part of pk93's Terms & Conditionsan integral part of.

Pk93 collects certain personal information to deliver its services. We only gather what's necessary — nothing more.

2.1 Information Collected at Registration

• Full name (as per National ID)
• Mobile number and email address
• Date of birth (for age verification)
• Password (stored in encrypted form)
• Current Address (Optional)

2.2 Information for KYC Verification

• Copy of National ID (NID) or Passport
• Selfie or liveness check photo
• Bank account or mobile banking details (for payment processing only)

2.3 Automatically Collected Information

Data Type	Purpose of Collection
IP Address	Security Verification & Geolocation Detection
Browser & Device Information	Service Optimization
Login Time & Date	Account Security
Betting & Transaction History	Account Management & Monitoring
Cookies & Session Data	Improving User Experience

Pk93 uses collected information only for specific, legitimate purposes. Below, we clearly outline the reason behind each use:

3.1 For Service Operation

• Account creation, login, and management.
• Processing deposit, withdrawal, and betting transactions.
• Activating bonuses and promotions.
• Providing customer support services.

3.2 Security & Fraud Prevention

• Detection of suspicious logins or transactions.
• Prevention of duplicate accounts and fraudulent activity.
• Compliance with Anti-Money Laundering (AML) regulations.

3.3 For Service Improvement

• Personalizing services based on user preferences.
• Plans for adding new features and games.
• Platform performance analysis (using anonymized data).

3.4 For Communication

• Notifications about promotional offers and bonuses (you may opt out at any time).
• Transaction confirmation via SMS or email.
• Notice of changes to the Privacy Policy or Terms & Conditions.

Pk93 retains your information only for as long as necessary. All personal data is stored securely for the duration your account remains active.

Data Type	Retention Period
Account Information	5 years after account closure
Transaction Records	7 years as required by law
KYC Documents	5 years after account closure
Cookie Data	30 days after session ends
Log Files	90 days

Once the retention period expires, data is securely deleted or anonymized. Certain information may be kept longer where required by legal obligations.

Pk93 does not sell or rent your information to third parties for commercial purposes. However, data may be shared in specific cases necessary for service operation:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
• KYC Verification Service: Licensed third-party services may be used for identity verification.
• Legal Authority: Information may be disclosed in response to lawful requests from government or law enforcement authorities in accordance with Bangladesh law.
• Technology Partner: Contracted partners for server hosting or analytics, bound by strict privacy agreements.

Pk93 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

Cookie Type	Purpose	Duration
Essential Cookies	Maintaining login sessions	Until end of session
Functional Cookies	Remembering language and preferences	30 Days
Analytics Cookies	User Behavior Analytics	90 days
Security Cookies	CSRF & Fraud Prevention	Until end of session

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain pk93 services.

Pk93 fully recognizes your rights over your personal data. Your rights are outlined below:

To exercise these rights support@pk93.netemail us. We aim to respond within 30 business days.

Pk93 employs industry-leading security technology to protect user data. Our multi-layered security framework is as follows:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): OTP verification for added account security.
• Firewall & DDoS Protection: Protection against server attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Encrypted Password Storage: Passwords are never stored in plain text.
• Access Control: Only authorized personnel can access information on a need-to-know basis.

Pk93 is an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.

If an underage account is detected:

• The account will be closed immediately.
• All collected data will be securely deleted.
• A guardian will be notified if required.

If you suspect a minor is using pk93 without your permission, please contact us immediately.

Pk93 reserves the right to update this Privacy Policy as needed. For any significant changes:

• Advance notice will be sent to your registered email or via SMS.
• The date of any updates will be noted on this page.
• For significant changes, you will be asked to accept the updated policy upon login.

If you do not agree with the updated Policy, you may request to close your account.

For any privacy-related questions, complaints, or requests, reach out to our dedicated Privacy Team. We're always here to help.

When emailing us, please send from your registered email address and include "Privacy Request" in the subject line so we can respond promptly.